Terms & Conditions – hibjee Platform Rules

1Definitions

In these Terms, the following definitions apply:

• "Platform" means the hibjee website at https://hibjee.ws and all associated services, games, and betting markets operated thereunder.
• "Account" means the registered user account created by a Player on the Platform.
• "Player" means any individual who has registered an Account on the Platform and meets the eligibility criteria set out in Section 3.
• "Funds" means any monetary balance held in a Player's Account, including deposited funds and bonus credits, denominated in Bangladeshi Taka (BDT).
• "Bonus" means any promotional credit, free spin, free bet, or reward granted to a Player subject to applicable wagering requirements.
• "Wager" means any stake placed on a game outcome, sports event, or other betting market offered on the Platform.
• "hibjee", "we", "us", or "our" refers to the operator of the Platform.

2Acceptance of Terms

By accessing or using the Platform in any capacity — including browsing, registering an Account, depositing funds, or placing a wager — you unconditionally accept these Terms and any additional policies published on the Platform, including our Privacy Policy and Responsible Gaming Policy. These Terms form a binding legal agreement between you and hibjee.

hibjee reserves the right to amend these Terms at any time. Amendments take effect upon publication on the Platform. Continued use of the Platform after amendments are published constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically. Where material changes are made, hibjee will endeavour to notify registered Players via the email address on record.

3Eligibility and Registration

To register and maintain an Account on the Platform, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age. This is a hard minimum — no exceptions are made.
• You are registering on your own behalf and not on behalf of any third party.
• You are not a resident of, or accessing the Platform from, any jurisdiction where online gambling is prohibited by applicable law.
• You have not previously had an Account suspended or terminated by hibjee for breach of these Terms.
• You are not an employee, contractor, officer, director, agent, or close family member of an employee of hibjee or any of its affiliated game providers or payment processors.
• You have provided accurate, complete, and truthful information during registration. Providing false details is grounds for immediate account closure and forfeiture of any funds held.

Each Player may hold only one Account. Operating multiple Accounts — whether under the same identity, different identities, or through proxy registration — is strictly prohibited and will result in all associated Accounts being closed and balances voided.

hibjee reserves the right to request documentary verification of identity, age, address, and payment method ownership at any stage of the registration process or during the lifetime of an Account. Failure to provide satisfactory documentation within a reasonable timeframe may result in Account suspension and withholding of withdrawals pending review.

4Account Security

You are solely responsible for maintaining the confidentiality of your Account credentials, including your username, password, and any one-time password (OTP) codes sent to your registered mobile number. You must not share these credentials with any other person under any circumstances.

You must notify hibjee immediately at [email protected] if you suspect that your Account has been accessed without your authorisation. hibjee will not be held liable for any losses arising from unauthorised access to your Account where you have failed to take reasonable steps to protect your credentials or where you have shared access with a third party.

hibjee will never ask for your password via email, live chat, or any other communication channel. Any communication purporting to be from hibjee that requests your password should be treated as fraudulent and reported to our support team without delay.

5Deposits and Withdrawals

All financial transactions on the Platform are conducted in Bangladeshi Taka (BDT). hibjee does not impose currency conversion fees on standard deposits or withdrawals. The following general conditions apply:

• Minimum deposit: ৳200 per transaction.
• Minimum withdrawal: ৳500 per transaction.
• Accepted deposit methods: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard.
• Withdrawal processing time: Withdrawals to bKash and Nagad are typically processed within 3–10 minutes. Bank transfer withdrawals may take 1–3 business days depending on the receiving institution.
• Withdrawal to same method: hibjee reserves the right to return funds to the original deposit method as an anti-money-laundering measure. Withdrawals via a method different from the deposit method may be subject to additional verification.

hibjee reserves the right to delay or decline any withdrawal pending completion of identity verification checks. Players who have not completed Know Your Customer (KYC) verification may have withdrawal limits applied to their Account until verification is complete.

Deposits are credited to your Account in real time under normal operating conditions. If a deposit does not appear in your Account within 30 minutes, contact support at [email protected] with your transaction reference number.

6Bonuses and Promotions

hibjee offers various bonuses and promotional rewards to eligible Players. All bonuses are subject to the following general conditions, as well as any specific terms published alongside each individual promotion:

• Bonuses are credited to your Account in the form of bonus funds or free bets and are separate from your real-money balance until wagering requirements are satisfied.
• All bonuses carry a wagering requirement. The applicable multiplier and eligible games will be stated in the promotion-specific terms. Wagering requirements must be met within the stated validity period.
• hibjee reserves the right to amend, suspend, or withdraw any promotion at any time without prior notice.
• A Player may only claim a specific welcome bonus once. Attempting to claim the same promotion through multiple Accounts or through a new Account after a previous Account has been closed constitutes bonus abuse.
• Bonus funds may not be transferred, exchanged, or redeemed for cash until wagering requirements are fully met.
• Winnings derived from bonus funds that exceed the maximum cashout cap specified in the relevant promotion will be forfeited at the time of withdrawal.
• hibjee reserves the right to reclaim any bonus and associated winnings if evidence of bonus abuse, collusion, or fraudulent wagering patterns is detected.

7Wagering and Game Rules

All bets and wagers placed on the Platform are final once confirmed. hibjee does not accept requests to cancel, modify, or reverse a confirmed wager except in the specific circumstances outlined below:

• A sports event is cancelled or abandoned before the completion of the minimum period required to determine a result under the applicable sport's governing rules. In such cases, stakes will be returned to the Player's Account.
• A manifest error occurs in the odds or game parameters displayed on the Platform. hibjee reserves the right to void bets placed on manifestly incorrect odds and to recover any winnings paid on such bets.
• A technical fault in a game certified by the game provider results in an incomplete round. The provider's resolution procedure will apply.

Each game offered on the Platform is governed by its own set of rules as published by the respective game provider (Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others). Players are responsible for familiarising themselves with the rules of each game before wagering. hibjee accepts no liability for losses arising from a Player's failure to understand the applicable game rules.

The Platform's random number generators (RNGs) are certified by independent testing agencies. Return-to-player (RTP) percentages for each game are as published by the relevant provider. hibjee does not alter RTP percentages at the platform level.

8Prohibited Conduct

The following conduct is strictly prohibited on the Platform. Any Player found to have engaged in prohibited conduct will have their Account suspended or permanently closed, and any outstanding balances may be voided at hibjee's sole discretion:

• Registering more than one Account or assisting another person to do so.
• Providing false, misleading, or incomplete information at registration or during any subsequent verification process.
• Using software, bots, scripts, algorithms, or artificial intelligence to gain an unfair advantage in any game or betting market.
• Colluding with other Players, whether in live casino games, poker rooms, or sports betting, to manipulate outcomes or exploit the Platform.
• Exploiting software bugs, glitches, or errors in a game or the Platform for financial gain. Any winnings obtained through exploitation of a known bug are subject to forfeiture.
• Engaging in any form of money laundering, structuring, or other financial crime through the Platform.
• Attempting to reverse-engineer, decompile, or interfere with the Platform's technical infrastructure.
• Making chargebacks or reversing deposits through your payment provider without first attempting to resolve the matter through hibjee's support channels.
• Accessing the Platform from a jurisdiction where online gambling is prohibited by law, using a VPN or other technical means to disguise your actual location.

9Account Closure and Termination

You may request the closure of your Account at any time by contacting hibjee support at [email protected]. Upon closure, any real-money balance remaining in your Account (net of any pending wagering requirements on bonus funds) will be refunded to your registered payment method within a reasonable processing period.

hibjee reserves the right to suspend or permanently close any Account at its sole discretion, including but not limited to cases of suspected fraud, breach of these Terms, failure to complete verification, or regulatory compliance requirements. In cases of Account closure due to breach of these Terms, outstanding balances may be withheld pending investigation.

Players who wish to self-exclude for responsible gaming reasons should refer to the Responsible Gaming section of the Platform. Self-exclusion requests are processed with priority and result in immediate Account suspension for the requested period.

10Intellectual Property

All content on the Platform — including but not limited to text, graphics, logos, game interfaces, software, and data — is the property of hibjee or its licensors and is protected by applicable intellectual property law. You are granted a limited, non-exclusive, non-transferable licence to access and use the Platform for your personal, non-commercial entertainment purposes only.

You may not reproduce, distribute, modify, create derivative works from, publicly display, or commercially exploit any content from the Platform without the prior written consent of hibjee. Unauthorised use of Platform content may give rise to a claim for damages.

11Limitation of Liability

To the fullest extent permitted by applicable law, hibjee shall not be liable for any indirect, incidental, special, consequential, or punitive losses arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of data, loss of goodwill, or interruption of service, even where hibjee has been advised of the possibility of such losses.

hibjee's total aggregate liability to any Player in connection with any claim arising from use of the Platform shall not exceed the total amount deposited by that Player in the twelve-month period immediately preceding the event giving rise to the claim.

hibjee does not warrant that the Platform will be available uninterrupted or error-free. Scheduled maintenance, emergency outages, and third-party service disruptions may temporarily affect Platform availability. hibjee will endeavour to provide advance notice of scheduled maintenance via the Platform.

12Responsible Gaming

hibjee is committed to promoting responsible gaming. The Platform provides the following tools to help Players manage their gaming activity:

• Deposit limits: Set daily, weekly, or monthly deposit caps on your Account.
• Session time limits: Configure alerts or automatic session endings after a specified period of play.
• Cooling-off period: Temporarily restrict access to your Account for a defined period (minimum 24 hours).
• Self-exclusion: Permanently or indefinitely suspend your Account to prevent access to gambling services.

If you believe your gambling is becoming a problem, contact our support team at [email protected] immediately. We will assist you in activating the appropriate responsible gaming tools without delay. For external support, please seek help from a qualified counselling or addiction support service in your area.

For full details, please read our Responsible Gaming policy, available on the Platform.

13Privacy and Data Protection

hibjee collects and processes personal data in accordance with its Privacy Policy, which is available on the Platform. By registering an Account, you consent to the collection, use, and processing of your personal data as described in that policy.

hibjee uses industry-standard 256-bit SSL encryption to protect data in transit. Personal data is stored on secure servers and is accessible only to authorised personnel on a need-to-know basis. hibjee does not sell or share personal data with third parties for marketing purposes without your explicit consent.

14Governing Law and Disputes

These Terms shall be governed by and construed in accordance with applicable law. Any dispute arising out of or in connection with these Terms or your use of the Platform that cannot be resolved through hibjee's internal complaints procedure shall be subject to the jurisdiction of the competent courts.

To raise a complaint, contact hibjee support at [email protected] with a written description of your complaint. hibjee will acknowledge your complaint within 48 hours and aim to provide a resolution within 14 calendar days. If you are not satisfied with the resolution, you may escalate the matter through the dispute resolution procedure described in the acknowledgement response.

15Miscellaneous

If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall continue in full force and effect.

hibjee's failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision. A waiver of any breach shall not be deemed a waiver of any subsequent breach of the same or any other provision.

These Terms, together with the Privacy Policy and Responsible Gaming Policy published on the Platform, constitute the entire agreement between you and hibjee with respect to your use of the Platform and supersede all prior agreements, representations, and understandings.

All notices, requests, and communications to hibjee should be addressed to: [email protected]. hibjee support operates 24 hours a day, 7 days a week, in Bangladesh Standard Time (UTC+6).